To provide our clients with performance driven programs, staff, and an environment that unite with our core values and vision, facilitating the total spectrum of human performance.
Ethics and Integrity. We believe there is a right way and a wrong way to conduct business and treat others. We strive to choose the right way every time.
Excellence. Excellence is the ability to achieve superior performance on a consistent basis. We are committed to excellence in everything we do. If it’s worth doing, it’s worth doing well. If not, we need to focus our attention on something else.
Customer Focus. Our long-term success depends on our ability to help our customers prosper. Responding to our customers’ needs is not enough; we must anticipate their needs in advance and help resolve them.
Improvement and Innovation. We place a high value on education, creativity, and innovation, not only in our research and program development but in everything we do. We strive to get better every day. We have a passionate commitment to helping our clients and employees be the best they can be.
Communication. We understand that good communication is essential to success. We place a high priority on clarity and candor in our communications, even when the message is difficult to give or receive. We place an equal priority on listening, because effective communication is a two-way street.
Teamwork and Involvement. We understand that business is a team sport. Working together toward common goals, we can achieve far greater success than working separately. We emphasize teamwork because it leverages our diverse talents and gives us a competitive edge. At SSP, teamwork is not an option; it is a requirement.
Mutual Respect. We respect the contributions and ideas each of us brings to the success of our company. We encourage diversity in our workplace and value our personal and cultural differences. While we encourage passionate discussion of ideas, we do our best to maintain the self-esteem of our colleagues, even when the discussions are difficult.
Objectivity. We base our business decisions on facts rather than emotions. We strive to approach every decision with an open mind and a genuine interest in hearing opposing views. We encourage diverse opinions and challenging questions.
Trust. We appreciate the importance of trust in defining who we are both to each other and to our customers and suppliers. We earn trust by ensuring that our actions match our words, by sharing success when things go well, by being accountable when things go poorly, and by being there when we have the ability to help, even if no one has asked.
Balance. We are passionate and committed to what we do. We have high expectations of ourselves and we expect our colleagues to do their part. At the same time, we recognize that there is more to life than work, and we do our best to seek a balance that meets both the company’s needs and our personal goals.